Sr. Retention Channel Communications Manager
Posting Date: February 11, 2026Job Description
- We are hiring a Sr. Retention Channel Communications Manager to develop strategies and lead communication initiatives aimed at retaining customers and improving their experience with our brand.
Requirements
- Bachelor's degree in Marketing, Communications, or related field
- 5+ years of experience in customer retention or communication strategy
- Strong leadership and project management skills
- Experience with email, social media, and CRM communication platforms
- Ability to analyze data and optimize communication strategies
Responsibilities
- Create and manage customer retention campaigns
- Lead the communication strategy across various channels
- Work with data teams to track campaign effectiveness
- Develop personalized communication to drive engagement
- Collaborate with marketing and customer success teams
Benefits
- Continuous Professional Development and Career Advancement Opportunities
- Flexible Working Arrangements (where role permits)
- Generous Annual Leave and Public Holidays (aligned with local labor law)
- Highly Competitive Compensation Package, benchmarked for the MENA region
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