Job Description
- We are seeking a creative individual to join our team as a CX Original Content Development Specialist. The role involves creating compelling customer experience content and ensuring consistent brand messaging.
CX Original Content Development Specialist
Requirements
- Bachelor's degree in Communications, Marketing, or related field
- 3+ years of content development experience
- Strong writing and editing skills
- Experience with digital content management tools
- Attention to detail and creativity
Responsibilities
- Create and manage original content for customer experience initiatives
- Collaborate with marketing and customer support teams
- Ensure content aligns with brand guidelines and customer needs
- Optimize content for different platforms and formats
- Measure and report on content performance
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Generous PTO policy
- Professional growth opportunities
- Flexible work environment
