Job Description
- We are looking for an experienced Gainsight Architect to design and implement customer success solutions using Gainsight, focusing on improving customer satisfaction and retention.
Gainsight Architect
Requirements
- Bachelor's degree in Computer Science or related field
- Experience with Gainsight platform and integration
- Strong understanding of customer success metrics
- Proven track record of building customer success processes
- Excellent problem-solving skills
Responsibilities
- Design and implement Gainsight solutions
- Work with cross-functional teams to ensure successful customer outcomes
- Customize Gainsight based on business needs
- Monitor and optimize Gainsight usage and effectiveness
- Provide training and support to users
Benefits
- Competitive salary and performance bonuses
- Comprehensive benefits package
- 401(k) with company matching
- Continuous learning and development programs
- Work-from-home flexibility
