Gainsight Architect
Posting Date: February 11, 2026Job Description
- We are looking for an experienced Gainsight Architect to design and implement customer success solutions using Gainsight, focusing on improving customer satisfaction and retention.
Requirements
- Bachelor's degree in Computer Science or related field
- Experience with Gainsight platform and integration
- Strong understanding of customer success metrics
- Proven track record of building customer success processes
- Excellent problem-solving skills
Responsibilities
- Design and implement Gainsight solutions
- Work with cross-functional teams to ensure successful customer outcomes
- Customize Gainsight based on business needs
- Monitor and optimize Gainsight usage and effectiveness
- Provide training and support to users
Benefits
- Continuous Professional Development and Career Advancement Opportunities
- End-of-Service Gratuity and Performance-Based Bonus Scheme
- Flexible Working Arrangements (where role permits)
- Highly Competitive Compensation Package, benchmarked for the MENA region
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