Job Description
- The Instructional Designer for Customer Education will create engaging and informative learning materials to enhance the customer experience and drive product adoption.
Instructional Designer- Customer Education
Requirements
- Bachelor's degree in Education, Instructional Design, or related field
- 3+ years of instructional design experience
- Proficiency in e-learning authoring tools
- Experience designing customer education programs
- Strong communication and writing skills
Responsibilities
- Design and develop educational materials for customers
- Collaborate with product teams to ensure content accuracy
- Implement learning strategies to improve customer retention
- Evaluate the effectiveness of training materials
- Continuously improve customer education programs
Benefits
- Attractive salary package
- Comprehensive health benefits
- Paid time off and holidays
- Career development opportunities
- Remote work options
