Instructional Designer- Customer Education
Posting Date: February 11, 2026Job Description
- The Instructional Designer for Customer Education will create engaging and informative learning materials to enhance the customer experience and drive product adoption.
Requirements
- Bachelor's degree in Education, Instructional Design, or related field
- 3+ years of instructional design experience
- Proficiency in e-learning authoring tools
- Experience designing customer education programs
- Strong communication and writing skills
Responsibilities
- Design and develop educational materials for customers
- Collaborate with product teams to ensure content accuracy
- Implement learning strategies to improve customer retention
- Evaluate the effectiveness of training materials
- Continuously improve customer education programs
Benefits
- Comprehensive Private Medical Insurance (including family coverage, where applicable)
- Continuous Professional Development and Career Advancement Opportunities
- Flexible Working Arrangements (where role permits)
- Generous Annual Leave and Public Holidays (aligned with local labor law)
- Highly Competitive Compensation Package, benchmarked for the MENA region
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